Cookie & Tracking Policy
1. Introduction
This Cookie & Tracking Policy explains how Sudo Automations Private Limited (“Sudo”, “we”, “us”, “our”) uses cookies and similar tracking technologies when you visit heysudo.xyz or interact with the Sudo service.
This policy should be read alongside our Privacy Policy and Terms of Service.
2. What Are Cookies?
Cookies are small text files placed on your device by a website. They allow the website to remember information about your visit — such as your preferred settings, whether you are logged in, and similar data — to make your experience more consistent and efficient.
We also use similar technologies such as local storage, session storage, and pixel tags (collectively referred to as “cookies” in this policy).
3. Cookies and Tracking We Use
3.1 Strictly Necessary / Functional Cookies
These cookies are essential for the Sudo service to function. They cannot be disabled without breaking core functionality.
| Cookie / Technology | Purpose | Duration |
|---|---|---|
| Session token | Authenticates your signed-in session | Session (expires on sign-out) |
| CSRF token | Protects against cross-site request forgery | Session |
| Device pairing state | Remembers paired devices for seamless reconnection | 30 days |
| User preferences | Stores UI preferences (language, notification settings) | 365 days |
Legal basis: These are necessary for the performance of the service contract with you (DPDPA 2023, Section 7) and do not require separate consent.
3.2 Analytics Cookies
We use analytics technologies to understand how visitors use our website so we can improve the service. Analytics data is aggregated and not used to identify individual users.
| Technology | Provider | Purpose | Duration |
|---|---|---|---|
| Web analytics | First-party or privacy-first analytics provider | Page views, session counts, feature usage | Up to 13 months |
Legal basis: Where analytics cookies go beyond strict necessity, we rely on your consent (DPDPA 2023, Section 6). You can withdraw consent at any time — see Section 5.
3.3 What We Do NOT Use
- We do not use advertising or behavioural tracking cookies
- We do not use third-party social media tracking pixels (e.g., Meta Pixel, Google Ads remarketing)
- We do not sell data collected through cookies to any third party
- We do not use cookies to build profiles for targeted advertising
4. Third-Party Cookies
The Sudo website may include embeds or links from third parties (e.g., embedded fonts from Fontshare, or CDN-served scripts). These third parties may set their own cookies subject to their own privacy policies. We do not control these third-party cookies.
Where we are aware of third-party cookies, we identify them below:
| Third Party | Purpose | Their Privacy Policy |
|---|---|---|
| Fontshare (Indian Type Foundry) | Web font delivery | fontshare.com/privacy |
We minimise third-party cookie exposure by preferring self-hosted or privacy-first alternatives wherever feasible.
5. Managing Your Cookie Preferences
5.1 Consent and Withdrawal
Where we rely on your consent to set analytics or non-essential cookies, you may:
- Withdraw consent at any time by emailing our Grievance Officer at asis@heysudo.xyz with the subject line “Cookie Consent Withdrawal”
- Contact us at hello@heysudo.xyz to request information about what cookies have been set on your device
Withdrawal of consent for analytics cookies will not affect cookies that are strictly necessary for the service.
5.2 Browser-Level Controls
You can control or delete cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Settings → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Note: Blocking strictly necessary cookies may prevent you from signing in or using the service.
5.3 Do Not Track
We respect the “Do Not Track” (DNT) browser signal. Where DNT is enabled, we will not set analytics cookies.
6. Consent Records
Where we rely on your consent to use non-essential cookies, we maintain verifiable records of that consent, including the date, time, and scope of consent given, as required under the Digital Personal Data Protection Act, 2023.
7. Data Retention
Cookie data is retained only for as long as necessary for the purpose for which it was collected. Analytics data is aggregated and retained for no longer than 13 months in identifiable form, after which it is anonymised or deleted.
8. Grievance Officer — Cookie and Consent Queries
For any queries, complaints, or consent withdrawal requests relating to cookies and tracking:
Asis Panda
Grievance Officer, Sudo Automations Private Limited
Email: asis@heysudo.xyz
Response time: Acknowledgement within 48 hours; resolution within 30 days
For general queries: hello@heysudo.xyz
9. Changes to This Policy
We may update this Cookie & Tracking Policy from time to time. Material changes will be communicated via the website with an updated effective date. We encourage you to review this policy periodically.
10. Contact
Sudo Automations Private Limited
CIN: U26109KA2026PTC220064
VO-861, WeWork Prestige Atlanta, 80 Feet Main Road, Koramangala 1A Block, Bangalore, KA – 560034
Email: hello@heysudo.xyz
Website: https://heysudo.xyz
This Cookie Policy was last reviewed by the CLO on 1 June 2026.